MORPHOSIS DIGITAL INC, SOCIEDAD ANONIMA, hereinafter referred to as MORPHOSIS declares that it complies with all data protection and privacy laws that are in force in Guatemala and hereby establishes the terms in which as a legal entity it uses and protects the information that is provided by users when using its different platforms. MORPHOSIS has a serious and real commitment to the security of its users' data and respects their rights to informational self-determination and privacy. When personal information is requested for identification purposes, it is warranted that it will only be used in accordance with the terms set forth herein.
MORPHOSIS processes personal data in accordance with the following principles:
Lawfulness, fairness, and transparency: the processing of personal data will be carried out in a lawful, fair, and transparent manner, with respect to the interested parties.
Purpose: Personal data will be collected for specific, explicit, and legitimate purposes, and will not be processed in a manner incompatible with those purposes.
Data minimization: personal data will be collected in an appropriate, relevant, and limited manner to what is necessary in relation to the purposes for which it is to be processed.
Accuracy: Personal data will be accurate and, if necessary, up to date.
Limitation of the storage period: personal data will be kept for the time necessary for the purposes for which they have been collected, and, where appropriate, during the limitation period for any actions that may arise from their processing.
Integrity and confidentiality: the necessary technical and organizational measures will be taken to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorized access.
The person responsible for the processing of personal data is MORPHOSIS, with address at 16 avenida 20 – 60 zona 10 Edifice Jardines del Acueducto Apartamento 1011 Guatemala, Guatemala.
By accessing the Website and the various platforms, you must check the appropriate box and acknowledge that you have read, understood, and agree to this Privacy Policy, as well as the information collection and processing practices described below.
By providing personal information through our sites or apps, you consent to the collection, use, and disclosure of such information as described in this Privacy Policy.
Likewise, you understand and accept that all personal information is provided freely and voluntarily.
If you do not wish to authorize the collection, processing, use and/or disclosure of your personal information in the manner described in this Policy, please do not use the Website and deactivate your account.
Persons under the age of 18 and/or minors depending on the country of the user's citizenship are not accepted.
Personal data may be communicated to third parties for the following purposes, including the competent public authorities, in compliance with a legal obligation.
Companies that provide services to MORPHOSIS, such as storage, data management, marketing, or customer service services.
The website and other applications or platforms may collect any information you enter on the website and store it accordingly. This includes information that can be used to identify you as an individual or to contact you directly.
Personal information includes information that is provided, such as first and last name, telephone number, email address, username and password, photograph, copy of identification document, residential address, financial information, or any other information we deem necessary. At no time will sensitive information such as your racial origin, religion, economic status, or genetic information be requested.
You may choose not to provide us with this personal information, but in general you will be required to provide the requested information to register as a user, resolve a dispute, or keep your account active.
Other types of information that could be collected automatically on the platform are data such as: your IP address, your device identification data, website browsing history, transaction, balances and saved payment methods.
Data subjects may exercise the following rights in relation to their personal data:
Access: the right to obtain confirmation of whether personal data concerning you is being processed, as well as to access it.
Rectification: the right to request the rectification of inaccurate or incomplete personal data.
Deletion: the right to request the erasure of personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Restriction of processing: the right to request the restriction of the processing of personal data when, among other reasons, the data subject contests the accuracy of the personal data, while the accuracy of the personal data is being verified.
Portability: the right to receive personal data in a structured, commonly used, and machine-readable format, and to transmit it to another controller.
Objection: the right to object to the processing of personal data on grounds relating to your particular situation.
To exercise these rights, interested parties may contact MORPHOSIS in writing at the address and/or email address indicated below:
16 avenida 20 – 60 zona 10 Edificio Jardines del Acueducto Apartamento 1011 Guatemala, Guatemala.
The data required and/or requested on the website will be used for legal and operational purposes associated with the growth, maintenance, and administration of MORPHOSIS. These uses include our internal operations and administration, communicating with you, and fulfilling your requests for advertising, marketing, monitoring, and maintaining the functionality and security of the services and systems, to improve, develop, refine, and provide the MORPHOSIS services.
Operation of the company
We use the information for the management of the company, including accounting activities, payment reconciliations, invoicing, operation auditing, collection, surveillance and prevention of cybercrimes, protection of rights as guarantors, compliance with contractual and legal obligations.
The data obtained is used to send and manage contact that will materialize in the sending of promotional messages of services, products, informational materials (such as newsletters or technical documentation); process payments; respond to customer service requests and provide alerts, such as security updates, or changes in our policies. From time to time, we may offer surveys, contests, or sweepstakes, or conduct focused research or studies, which may require you to voluntarily share personal information in order to participate. These activities generally have additional notices that provide more information about the use of your personal information and for which you may be asked for consent.
The legal basis for collecting personal data varies by country or region. In general, the collection of personal data is permitted for legitimate purposes, such as compliance with a legal obligation, the provision of a service, or the consent of the data subject.
In Guatemala, despite the fact that there are no regulations on data protection, the Constitutional Court has issued legal doctrine by which it establishes that the consent of the interested party is necessary for the use of data.
For other countries, the legal basis for the collection of personal data may be set out in the Constitution, specific laws, or regulations. For the European Union, the legal basis for the collection of personal data is set out in the General Data Protection Regulation (GDPR).
In general, the legal basis for the collection of personal data must be based on a legitimate interest, such as compliance with a legal obligation, the provision of a service, or the consent of the data subject.
If we ask you to provide us with personal information to comply with a legal requirement or perform a contract with you, we will clarify this at the time of collection. We will also tell you whether the requirement for such information is mandatory and explain the consequences to you if you do not provide the information.
Similarly, if we collect and use your personal information based on our legitimate (or third-party) interests, we will take reasonable steps to provide clear notice and describe our legitimate interests.
The data obtained will be archived in databases owned by MORPHOSIS. These databases are managed in accordance with the provisions of the applicable legislation in Guatemala.
We work with our affiliated companies, subsidiaries, business partners, and/or service providers to provide the MORPHOSIS services.
We use a wide variety of software and tools to process personal information by using these tools as a normal course of business. Our contracts with affiliated companies, subsidiaries, business partners, and/or service providers include provisions to protect your information and limit its use.
This policy only applies to information that we process. It does not apply to the practices of companies we do not control, or personnel who do not belong to MORPHOSIS. The information on the Services may contain links to third-party websites, the information you provide on those sites will be covered by their privacy policies. You are encouraged to read the security policies of the third-party sites you visit.
When we share your personal information with these companies, we put in place appropriate measures to limit the use of your information only for lawful and authorized purposes, as well as with appropriate confidentiality and security measures.
We also share non-personally identifiable information, such as anonymized or aggregated information, with vendors for purposes of such analysis, identifying trends in our product areas, and to assist in the research and development of new services.
We may disclose personal information as part of an actual or anticipated corporate transaction such as a reorganization, merger, sale, joint venture, assignment, transfer, or disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceeding).
MORPHOSIS will not sell, trade, exchange, distribute or in any way dispose of or pledge for profit in favor of a third party the personal information contained in its databases.
MORPHOSIS disclaims liability if Affiliated Companies, Business Partners, or Service Providers make use of information other than the provisions set out with them in our contracts. All information provided plus information generated using the system, commercial techniques, communications, and emails can and will be shared with authorities who request it to comply with legal obligations or anti-money laundering policies and anti-terrorism laws.
MORPHOSIS will collect personal information that is provided for the specific purposes described in this policy, or in any subsequent privacy notice that has been requested for specific cases. The information being collected for this purpose is relevant, appropriate, and not excessive for the purposes pursued.
The MORPHOSIS services are designed to provide reasonable and appropriate administrative, technical, and organizational security measures to protect your personal information against risks such as temporary or permanent loss, destruction, and unlawful or unauthorized access, alteration, use, or disclosure. We also encourage our vendors to apply similar protections when accessing or using the personal information we share with them.
However, users of MORPHOSIS services must also do their part in protecting the data, systems, networks, and services they use.
MORPHOSIS has implemented several security measures to ensure that your information is not lost, abused, or altered. Our security measures include, but are not limited to port security scanning, layered encryption technology, anonymization, restriction of access to internal data, strict control of physical access to the building and files. However, it is impossible to guarantee 100% security for the transmission of data over the Internet or electronic storage methods. Therefore, it is your responsibility to put in place security precautions to protect your personal information.
A cookie refers to a file that is sent in order to request permission to be stored on your computer, when you accept this file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a recurring website.
Another function of cookies is to recognize the user individually in order to provide a more personalized service through the website.
This website is able to use cookies in order to identify the pages that are visited and their frequency. This information is used only for statistical analysis and then the information is permanently deleted.
Please note that you can delete cookies at any time from your computer, as well as change your computer settings to refuse cookies.
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our site, MORPHOSIS will no longer have control over the site to which you are redirected; therefore, MORPHOSIS will not be responsible for the terms, privacy or data protection on those other third party sites.
These sites are subject to their own privacy policies, so you should check them to confirm that you agree to them.
The User may request to rectify, modify, revoke, or delete the personal information provided on this site, however, if MORPHOSIS considers that the aforementioned information should continue to be stored for legal or operational reasons, it will keep it for as long as necessary.
To exercise the above rights, you must contact customer support.
We retain personal information for the period necessary to provide the requested MORPHOSIS services and to comply with legal or contractual obligations, as agreed in an individual consent; to resolve disputes; and otherwise to comply with the purposes, rights, and obligations described in this privacy policy.
Retention periods may vary depending on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or future litigation, our intellectual property or proprietary rights, contract requirements, operational guidelines or needs, and historical archiving.
When personal information is removed from our systems, it will be deleted or destroyed using duly adopted security protocols.
Although MORPHOSIS uses reasonable administrative, physical, technical, and logical security measures in order to provide adequate protection for personal information, no Internet transmission is completely secure or error-free.
Therefore, MORPHOSIS will not be liable for security breaches beyond its control, as well as losses, loss of profits, business failures, etc.
Nor will it compensate for losses claimed as a result of failures in its operations, systems or platforms due to acts of God, force majeure or the actions of a third party.
Unless otherwise provided by law, the liability provided for in this article shall be limited to direct damages, duly proven by the injured party, excluding any indirect or incidental damages and/or loss of profits.
MORPHOSIS reserves the right to change the terms of this Privacy Policy at any time without notice. Such changes will be posted on this website.
The modifications will apply only to personal information collected after this publication and after your consent has been obtained.
Policy V2
February 19, 2024